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Kelly, Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 22846
Experience:  Highly accurate diagnostician with over 30 years of experience.
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I have a simpson encore 730 washing machine. Getting on now

Customer Question

I have a simpson encore 730 washing machine. Getting on now at about 25 years. I have inspected under the agitator and the magnesium plate is breaking down.
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: Problem is black grease spots. Have not inspected by removing the top of the machine Has been happening for about 6 months on and off
JA: Do you plan on doing the work yourself?
Customer: I will inspect all I can but would get someone to do it if it is beyond me
JA: Anything else we should know to help you best?
Customer: No Pearl that is about it Machine is working as good as just the little prblem
Submitted: 11 months ago.
Category: Australia Whitegoods
Expert:  Kelly replied 11 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 11 months ago.

The gearcase is likely leaking oil through the top seal. If you look under the machine, do you see oil spots on the floor or around the interior of the cabinet, especially at the level of the bottom of the tub?