How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Webb-Guy Your Own Question
Webb-Guy, Home Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 1996
Experience:  maitenance tech at casto
Type Your Australia Whitegoods Question Here...
Webb-Guy is online now
A new question is answered every 9 seconds

I have a fisher & paykel nautilus dw920 with a u1 fault

Customer Question

JA: Hello. How can we help?
Customer: i have a fisher & paykel nautilus dw920 with a u1 fault code
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: 24 hrs I ran a clean then it occured
JA: Do you plan on doing the work yourself?
Customer: I have cleaned the filters in the inlet line
JA: Anything else we should know to help you best?
Customer: Yes
Submitted: 11 months ago.
Category: Australia Whitegoods
Expert:  Webb-Guy replied 11 months ago.

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. The error you are seeing is due to an issue with the fill cycle. This is caused by a restricted water flow from a plugged screen in the valve or an issue with the water coming into the home. If you can check the water inlet for good water pressure and its good then the problem is with the fill valve and will need to be replaced.