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AUSSIE- Repair Tech.
AUSSIE- Repair Tech., Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 3620
Experience:  Appliance Tech with 12 years experience in the Industry.
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I have an e20 error on my machine, it's in mid cycle, so

Customer Question

I have an e20 error on my machine, it's in mid cycle, so can't open door and not sure if I should open the drain pump filter?
JA: How old is the appliance? Have you gotten error messages before?
Customer: It's 6(?) years old, and yes, I've had the technician out twice this year
JA: Do you plan on doing the work yourself?
Customer: Being Saturday I'm not sure I could get someone out today
JA: Anything else we should know to help you best?
Customer: Can you help me?
Submitted: 10 months ago.
Category: Australia Whitegoods
Expert:  Webb-Guy replied 10 months ago.

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. Do you happen to have the model number of your unit?