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Appliance Guru
Appliance Guru, Owner and Technician
Category: Australia Whitegoods
Satisfied Customers: 14630
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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E24 error on my dishwasher, Bosch sms63mo8au, wondering how

Customer Question

E24 error on my dishwasher, Bosch sms63mo8au, wondering how to get to the discharge pipe inside the cabinet to check for blockage
JA: Just to clarify, what's the make and model of your dishwasher? And have you run a diagnostic test cycle?
Customer: It completed the cycle but there is still water in the bottom, and E24 error comes up
JA: Do you plan on doing the work yourself?
Customer: Yes
JA: Anything else you want the whitegoods expert to know before I connect you?
Customer: No, Thank You for your help
Submitted: 11 months ago.
Category: Australia Whitegoods
Expert:  Appliance Guru replied 11 months ago.

Hello and thanks for using this service! If you are a JA Member I would like to personally thank you and welcome you back! I am Appliance Guru an extremely experienced tech on the site and I try to get to as many customers as I can. NOTE it takes time for me to type research and add links so please wait for me to respond back I can only do this so fast. Secondly, I do not know your skill level so please try and let me know if I am going beyond your knowledge or comfort zone thanks! I strive for a 5 star rating from everyone especially our JA members.

Can you see the drain line under your sink?

Customer: replied 11 months ago.
All hoses are disconnected, have taken the S bend out and checked it, there is a bit of weight in the discharge hose
Expert:  Appliance Guru replied 11 months ago.

Does the hose go to a siphon gap next to your faucet?

Customer: replied 11 months ago.
no, it connects to the S bend for the sink drainage
Expert:  Appliance Guru replied 11 months ago.

Can you remove it and see if the unit will drain into a bucket?

Customer: replied 11 months ago.
There is a small pool of water in the bottom of the unit, the discharge hose drained out
Expert:  Appliance Guru replied 11 months ago.

OK so everything drained out fine? There is always a little in the bottom sump on the unit is that what you are talking about?

Customer: replied 11 months ago.
No, the pool is inside the unit
Expert:  Appliance Guru replied 11 months ago.

Is the pump running?

Expert:  Appliance Guru replied 11 months ago.

Hi there,

I was just touching base with you because I have not heard back from you and the question is still open and unrated, I am not credited anything until a good star rating is supplied thank you.

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