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John, restaurant equipment technician
Category: Australia Whitegoods
Satisfied Customers: 2136
Experience:  25+ years experience. I'm now employed by a commercial cooking equipment service company
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The dry button won't work on our LG washer & dryer,

Customer Question

The dry button won't work on our LG washer & dryer
JA: Can you guesstimate how old your LG is? And just to clarify, what's the exact model?
Customer: WD-1438RD
JA: Do you plan on doing the work yourself?
Customer: If it's a simple fix yes, otherwise no
JA: Anything else we should know to help you best?
Customer: No
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Appliance Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: Australia Whitegoods
Customer: replied 1 year ago.
Hi, you said you were connecting us, is someone live?
Expert:  John replied 1 year ago.

Do you see an error code display? Thank you.

Customer: replied 1 year ago.
No there is no code error display
Expert:  John replied 1 year ago.

OK. Thank you. Please open and close the door while listening carefully for the clicking of the door switch. If your hear the click, press on the door edge nearest the switch to see if doing so makes the machine work. If it makes no difference, replace the lid switch. Its part number is ***** and its price is $25.44. You can buy it at

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Customer: replied 1 year ago.
That part is for a whirlpool top load washer? we have an LG front load washer/dryer?
Customer: replied 1 year ago.
the washer part works, just not the dryer? so you would assume the door switch is fine?
Expert:  John replied 1 year ago.

The part I sent is for the dryer.

Customer: replied 1 year ago.
Hi John, so you are saying a whirlpool part for a top load washer works for an LG front load washer/dryer?
Expert:  John replied 1 year ago.

The model number you posted is for the washer. The dryer should have a separate number. Will you please send it to me? Thank you.

Customer: replied 1 year ago.
It's a combined washer & dryer there is only one number?
Customer: replied 1 year ago.
Expert:  John replied 1 year ago.

The part number for the dryer door switch is W10169313, and the price is $17.63. It's available at