Australian Whitegoods Questions? Ask a Technician for Answers ASAP
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It may be that the agitator is making the noise, especially if it is a two piece agitator.
May I please have your model number so I am able to provide you with accurate, model specific information?
In the diagram at the link below, number 4 is what holds the agitator in. Can you remove that bolt and pull the agitator out and inspect the splines for wear?
The rest of the parts breakdowns are shown at the link below.
If it was worn enough to make noise at the agitator, it would have been pretty obvious. Is the noise more of a metal type ratcheting noise from the transmission maybe? Can you upload the recording to YouTube?
That worked perfect, nice job! That sounds like a suspension type noise.
Sorry, the rest of my message got cut off. Please allow me just a few minutes to prepare some information for you, thank you!
If you raise the top of the machine, in each corner the suspension rods hang from the top. Using a lithium grease, can you lubricate the number 13 in the diagram below?
Roger that, thanks!
Can you tell at all from what area the noise comes from?
Maybe a bit of grease at the lower contact points of the suspension rods...
Is yours allowing the tub to index that much and twisting the clothes up?
The clothes come out all twisted and tied up in knots when it has issues like that. Also, it would occur in all cycles during agitation.
I still think it is suspension related if the clothes are not getting tied up in knots.
Sounds to be from the drive components underneath then. I am not sure exactly what without being there to hear it and track the noise down, though.
There are several parts that make up the clutch assembly. They are at the link below.
I do not have any other diagrams, that is all that is available. I will place your question back to the list in case another may have.