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Kelly, Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 21904
Experience:  Highly accurate diagnostician with over 30 years of experience.
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I have a Westinghouse Virtuoso Fridge/freezer BJ385V-R.

Customer Question

I have a Westinghouse Virtuoso Fridge/freezer BJ385V-R.
Freezer working fine but fridge warm around 10º. Freezer fan
does not come on unless I set the temp down to zero, fan starts
and then I reset temp to 4º. Fridge then cools to 4º.
Thanks for answers.
Submitted: 1 year ago.
Category: Australia Whitegoods
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you!

Please know that I am not compensated for my time by the site until you rate using the stars at the top of your page. A rating is appreciated once we get to the solution for your appliance issue, thanks!

Can you see any frost on the back wall inside the freezer?

Customer: replied 1 year ago.
Expert:  Kelly replied 1 year ago.

Okay, and when you set the temp lower and the fan comes on, it will not come back on by itself once it shuts off?

Customer: replied 1 year ago.
That is correct.
Expert:  Kelly replied 1 year ago.

I believe the electronic control will need to be replaced.