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Kelly, Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 22585
Experience:  Highly accurate diagnostician with over 30 years of experience.
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My whirlpool awm5100 has just stopped wanting to add

Customer Question

Hello, my whirlpool awm5100 has just stopped wanting to add any water.
It will drain fine, but not spin.
Last wash load was fine, nothing has happened since I used it yesterday.
Unplugged then turned on whilst holding on/off for 10 secs.
Checked water pipes aren't kinked or blocked
Checked filter
Tipped machine forwards then level
Currently I have the top off and am looking puzzled.
Any suggestions ?
Submitted: 1 year ago.
Category: Australia Whitegoods
Expert:  Kelly replied 1 year ago.
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! Please know that I am not compensated for my time by the site until you rate using the stars at the top of your page. A rating is appreciated once we get to the solution for your appliance issue, thanks! It is likely that the water inlet valve has failed. When it should be filling, do you hear the valve humming or buzzing?
Expert:  Kelly replied 1 year ago.
Hello, I see this question is still open and I was just following up to see if you require further assistance.