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Daniel, Home Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 16543
Experience:  20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
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We have a fridge freezer m/no RS21HDUPN1/XSA. just opened

Customer Question

we have a fridge freezer m/no RS21HDUPN1/XSA. just opened the freezer door there was a pop type noise and power went off. still power to point
Submitted: 1 year ago.
Category: Australia Whitegoods
Expert:  Daniel replied 1 year ago.


If it went pop when you opened the door then its possibley broken wires there and it could have blown the main control board on top.

As at the top of the freezer door were it hinges to the cabinet is a wiring harness that runs to the front control board on the freezer door. Remove the covers on the top and inspect the wires. As sometimes over time the wires break in there and short out and this can blow the main control board.

If the wires have broken then you need to repair them. Then look on top of the appliance and remove the big plastic cover.

There you will see the main control board. Remove this and inspect it for signs of burning on there. If so then the board will also need to be replaced as well I'm afraid.

Check them and see what you find.