How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Appliance Guru Your Own Question
Appliance Guru
Appliance Guru, Owner and Technician
Category: Australia Whitegoods
Satisfied Customers: 15094
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
21107370
Type Your Australia Whitegoods Question Here...
Appliance Guru is online now
A new question is answered every 9 seconds

ASKO N516 dishwasher fills and empties, but no wash cycle.

Customer Question

ASKO N516 dishwasher fills and empties, but no wash cycle. The timer just counts down.
JA: Thanks. Can you give me any more details about your issue?
Customer: when we run a rinse cycle, to test it, it fills, and then when it supposed top wash and the sprayers rotate, we hear a click (like a switch) and nothing. The timer counts down and the DW empties itself.
JA: OK got it. Last thing — AU Appliance Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Australia Whitegoods
Customer: replied 1 year ago.
Just confirmed it is a DW20.2 model
Expert:  Appliance Guru replied 1 year ago.

Hello and thanks for using this service, if you have been waiting do not worry or get upset. I am APPLIANCE-HVAC GURU a very experienced tech on here and I try to get to as many customers as I can. I just picked up your question now.

Please allow time for me to respond, sometimes I get the questions or responses late so please be patient as I have no control over the site issues. NOTE, I have nothing to do with your payment to the site and did not receive that money.

Lastly the only way to credit me "APPLIANCE-HVAC GURU" is to STAR RATE my post......NOT another TECHS when we are finished otherwise I will receive no credit.....Thank you!

Can you check and see if there is power to the main wash motor with a volt meter?

Customer: replied 1 year ago.
I'll need to get some tools. Will advise.
Expert:  Appliance Guru replied 1 year ago.

OK sounds good when you get the bottom panel off you can see the motor and see if it has power or is just humming. I will wait for your reply.