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My Simpson top loader washers but won't spin or let the

Customer Question
water go it just keeps...
My Simpson top loader washers but won't spin or let the water go it just keeps beeping what causes that?
Cheers
Sally
Submitted: 2 years ago.Category: Australia Whitegoods
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Answered in 3 minutes by:
3/6/2016
AU Appliance Technician: Home Guru, Handyman replied 2 years ago
Home Guru
Home Guru, Handyman
Category: Australia Whitegoods
Satisfied Customers: 18,747
Experience: Owner
Verified

Hello and thanks for using this service, if you have been waiting do not worry or get upset. I am APPLIANCE-HVAC GURU a very experienced tech on here and I try to get to as many customers as I can. I just picked up your question now.

Please allow time for me to respond, sometimes I get the questions or responses late so please be patient as I have no control over the site issues. NOTE, I have nothing to do with your payment to the site and did not receive that money.

Sally, the issue you are having is all related to the pump. Either the pump on the unit is blocked or bad. You will need to manually drain it with a shopvac by sucking the water out of the end of the drain hose or from the tub itself. Then you need to tip the unit up and remove the pump and check it for blockages and see if the impeller on the pump is broken free from the shaft. If so replace it. Once you get that fixed it will spin and pump fine again.

The only way I receive any credit at all for my time is by you selecting a STAR using the 5 STAR RATING SYSTEM on your page before you leave for me so please make sure you are rating me not another tech. If you are not happy with the service please let me know before leaving a negative rating. This will also allow you to get directly back to me for FREE follow up questions and tips are greatly appreciated! Thanks GURU

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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