Australian Whitegoods Questions? Ask a Technician for Answers ASAP
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! If it is shutting totally off, there is likely an issue with the power supply or the main electronic control. Do you have a meter to test the power supply voltage to the appliance?
Does the machine turn totally off, nothing on the display at all, no lights?
Does it do it right away if you select a hot fill, like maybe the hot solenoid is shorted and causing issues with the electronics?
Okay, so if you select a cold wash it will fill and wash fine, just not using hot water?
It sounds like the hot water solenoid may be shorted or the element has issues. The element is much more likely to be at fault. You could remove the top of the machine and unplug the how water valve and start a warm wash and if it still trips, the element is likely faulty. If it does not shut off, then the hot water solenoid is likely faulty.
Hello again. I'm just following up because I haven't heard back from you and I see this question is still open. Is there anything else I can help you with?