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Panasonic NA 140VG3 keep turning off mid cycle. Have tried a…

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Panasonic NA 140VG3 keep turning...
Panasonic NA 140VG3 keep turning off mid cycle. Have tried a number of different cycles.
Submitted: 2 years ago.Category: Australia Whitegoods
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Answered in 15 hours by:
3/5/2016
AU Appliance Technician: Kelly, Appliance Technician replied 2 years ago
Kelly
Kelly, Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 26,060
Experience: Highly accurate diagnostician with over 30 years of experience.
Verified

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! If it is shutting totally off, there is likely an issue with the power supply or the main electronic control. Do you have a meter to test the power supply voltage to the appliance?

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Customer reply replied 2 years ago
The power is fine. It seems to happen only on hot washes
AU Appliance Technician: Kelly, Appliance Technician replied 2 years ago

Does the machine turn totally off, nothing on the display at all, no lights?

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Customer reply replied 2 years ago
Whole display turns off. No lights. No alarms.
AU Appliance Technician: Kelly, Appliance Technician replied 2 years ago

Does it do it right away if you select a hot fill, like maybe the hot solenoid is shorted and causing issues with the electronics?

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Customer reply replied 2 years ago
No. It was during the fill period. Didn't get to start the wash.
AU Appliance Technician: Kelly, Appliance Technician replied 2 years ago

Okay, so if you select a cold wash it will fill and wash fine, just not using hot water?

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Customer reply replied 2 years ago
that's correct. Didn't know that when first raising question. But I would still like to know what's causung it.
AU Appliance Technician: Kelly, Appliance Technician replied 2 years ago

It sounds like the hot water solenoid may be shorted or the element has issues. The element is much more likely to be at fault. You could remove the top of the machine and unplug the how water valve and start a warm wash and if it still trips, the element is likely faulty. If it does not shut off, then the hot water solenoid is likely faulty.

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AU Appliance Technician: Kelly, Appliance Technician replied 2 years ago

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open. Is there anything else I can help you with?

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