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My delonghi coffee machine has jambed cannot remove drip…

Customer Question
My delonghi coffee machine has...
My delonghi coffee machine has jambed cannot remove drip tray or infuser. Have tried pressing both 1 and 2 cup coffee lights together but nothing happens. the only light on is the one for grounds container.
Submitted: 2 years ago.Category: Australia Whitegoods
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Customer reply replied 2 years ago
HAVE TO HOLD DRAW CLOSED WON'T STAY CLOSED WITHOUT HOLDING IT
Customer reply replied 2 years ago
I have since fixed my problem with my delonghi coffee machine. Will I still be charged $39.95
Answered in 6 hours by:
2/22/2016
AU Appliance Technician: johnnn40,
 replied 2 years ago
johnnn40
Category: Australia Whitegoods
Satisfied Customers: 2,136
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Customer reply replied 2 years ago
I have just noticed that $34.00 has come out of my account. I fixed the problem myself before your response. I don't mind the $5.00 for your trouble but request a refund of the $34.00.
AU Appliance Technician: johnnn40,
 replied 2 years ago

OK. I'll initiate a refund request for you.

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