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Kelly, Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 22266
Experience:  Highly accurate diagnostician with over 30 years of experience.
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My side by side fridge doesn't produce ice. Cubed ice is

Customer Question

My side by side fridge doesn't produce ice. Cubed ice is selected and cold water is dispensed but no ice. Please help. Thank you.
Submitted: 1 year ago.
Category: Australia Whitegoods
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! If ice is being made but not dispensed, you likely have a problem with the signal getting to the auger motor to push the ice out. There is a wiring connection at the door hinge that connects to the main harness. Can you inspect that connection for issues?

May I please have your model number so I am able to provide you with accurate, model specific information?