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Kelly, Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 22543
Experience:  Highly accurate diagnostician with over 30 years of experience.
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I have a SMEG dishwasher about 3 years old and i get an

Customer Question

I have a SMEG dishwasher about 3 years old and i get an error message er06 which tells me the appliance cannot drain the water from the tank.
I have mopped up excess water and tried again to no avail.
I had a quick look at the hoses - I thought there might be a blockage in them. Is the kind of thing that might cause this error?
Submitted: 1 year ago.
Category: Australia Whitegoods
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! The most common blockage point is right where the drain hose connects to the home's drainage pipe. Are you able to remove that hose and check for obstructions?

May I please have your model number so I am able to provide you with accurate, model specific information?

Customer: replied 1 year ago.
Thanks for your response Kelly. I am currently away from home and will try that and provide the model details.Cheers, Susan
Expert:  Kelly replied 1 year ago.

Sure, thank you.

Customer: replied 1 year ago.
Hi Kelly, apologies, just back home.
I cannot see any blockages and cannot find the model no. on the machine. I tried to attach photos however it's not working.
Thanks, Susan
Expert:  Kelly replied 1 year ago.

Thank you. Will it drain if you place the hose into a bucket?