How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly, Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 22271
Experience:  Highly accurate diagnostician with over 30 years of experience.
Type Your Australia Whitegoods Question Here...
Kelly is online now
A new question is answered every 9 seconds

Model WHE7670 SA The freezer is icing up then appears to not

Customer Question

Model WHE7670 SA
The freezer is icing up then appears to not freeze (could it be the freezer has iced up and the fan cannot circulate the air?) which then thaws the contents of the freezer.
Submitted: 1 year ago.
Category: Australia Whitegoods
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! There is a faulty component in the defrost circuit. The most likely to be faulty is the heater that is mounted at the bottom of the evaporator coil. Do you have a meter to test the heater for continuity?