Hello and thankyou for using this service!
I am sorry to hear about the problem you are having with your fridge:(
Let's work together to find out what is wrong :)
I am going to assume youhave water dripping down into the food section from the freezer.
This is caused by the defroster drain located up inside the freezer behind the back panel. You need to get the drain tube cleared out so that the defrost water will flow freely down the drain tube to the bottom of the fridge into the collection pan. Leaving it off for a couple days will sometimes melt out the ice that has formed causing the blockage, but if the tube is partially blocked it will refreeze quite quickly.
I use a steam cleaner to melt out any ice and blow the melted water down the tube and sanitizes the drain tube.
The steam cleaner looks like these, and you should be able to buy one at your local hardware or big box store.
click here for photos of steam cleaners
Once you get the back panel removed, use the steam cleaner to melt out all the accumulated ice and locate the drain hole under the radiator and stick the steam nozzle down into the drain hole until it blows thru.
It should stay clear after you do the procedure.
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