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Kelly, Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 21925
Experience:  Highly accurate diagnostician with over 30 years of experience.
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Thankyou, the is removed but the drum still wont

Customer Question

Thankyou, the nut is removed but the drum still wont there another thing we should be doing
Submitted: 1 year ago.
Category: Australia Whitegoods
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! Often times, the tub gets corroded in and must be rocked back and forth with some pressure to break the corrosion and residues that hold it in.

May I please have your model number so I am able to provide you with accurate, model specific information?

Customer: replied 1 year ago.
Samsung , MODEL wa5471ABW
thanks we will try rocking it...
Expert:  Kelly replied 1 year ago.

The parts breakdown is shown at the attached page.

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