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Kelly, Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 22545
Experience:  Highly accurate diagnostician with over 30 years of experience.
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My washing machine fisher & paykel aquasmart is 7 years old

Customer Question

My washing machine fisher & paykel aquasmart is 7 years old and it has come up with error 49 call service.
Submitted: 1 year ago.
Category: Australia Whitegoods
Customer: replied 1 year ago.
I have switched it off taken the load out and tried a rinse/spin cycle but nothing happens. Still comes up with 49 error.
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! Error 49 means that there is an issue with the cold water inlet valve. It will likely need to be replaced.

49. (00110001) Phase 2 to 6 - Cold Valve Faulty

The Motor Control Module has measured a voltage from the valve
diagnostic circuit that indicates the cold valve is faulty. The most likely
cause is that the valve harness has not been connected correctly or
the valve is open circuit.