How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly, Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 21969
Experience:  Highly accurate diagnostician with over 30 years of experience.
Type Your Australia Whitegoods Question Here...
Kelly is online now
A new question is answered every 9 seconds

I have a whirlpool 5550, the cycle stops and the start

Customer Question

I have a whirlpool 5550, the cycle stops and the start button flashes two times continuously. The red rinse aid button us also on.
Submitted: 1 year ago.
Category: Australia Whitegoods
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! I suspect you may have an issue with the drainage of the unit. Can you please double check the model number from the machine?

Customer: replied 1 year ago.
Whirlpool ADP 5550 - an issue with the drainage of the unit, so what is required?
Expert:  Kelly replied 1 year ago.

Is there water that remains in the tub?

Customer: replied 1 year ago.
No water remains in the tub. If I start the machine it starts but the flashing starts and it doesn't move forward through the cycle - it stops. I checked for blockages in the plumbing under the sink and noticed that the outlet - that the waste hose is attached to - is quite small, about the size of a 5 cent piece. Maybe it is too small?