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Kelly, Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 21998
Experience:  Highly accurate diagnostician with over 30 years of experience.
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I have a front load 4kg washer/dryer possibly overloaded and

Customer Question

I have a front load 4kg washer/dryer possibly overloaded and now can't open door.
How do I open the door and restart wash?
Submitted: 1 year ago.
Category: Australia Whitegoods
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! The door will not open if the water has not drained, the most common cause of locked doors. If the water has drained out, unplug the machine for a few hours. If it will not unlock after plugging back in and the water has definitely drained, the door lock will likely need to be replaced. Has the water drained?