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Kelly, Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 22887
Experience:  Highly accurate diagnostician with over 30 years of experience.
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We have a lg gc-l197hpnl -l197hpnl 563 like refrigerator,

Customer Question

We have a lg gc-l197hpnl -l197hpnl 563 like refrigerator, with non plumbed water and ice, unit is 6 months old, recently the water dispenser has stopped producing water, the water reservoir is full and pick up is not blocked., but water does not come out of dispenser, any ideas please, thanks, ***** *****
Submitted: 2 years ago.
Category: Australia Whitegoods
Expert:  Kelly replied 2 years ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! The most common cause of no water dispensing in such a new product is a frozen water line. Unplug the refrigerator for 12 hours and leave the doors open to allow any lines to thaw. Does the water start to flow after thawing?