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Kelly, Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 22557
Experience:  Highly accurate diagnostician with over 30 years of experience.
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Charles. I have a Kleenmaid KAW793 7.5 kg top loader. It

Customer Question

Hi Charles. I have a Kleenmaid KAW793 7.5 kg top loader. It fills but when goes to start agitating gets a smoky smell from the motor pulley spinning on the belt. When I move cycle forward to the spin the washer drains and completes the spin cycle. The motor I presume is fine as well as the belt as it completes the spin. Got me stumped.
Submitted: 2 years ago.
Category: Australia Whitegoods
Expert:  Kelly replied 2 years ago.
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! I suspect the transmission is locked up. If you turn the large center pulley, it should turn in both directions. If it does not, you have a transmission fault unless something is wedged in the tub that is keeping the agitator from moving.