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My washing machine is not pumping water

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my washing machine is not pumping water
Submitted: 3 years ago.Category: Australia Whitegoods
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Answered in 4 days by:
7/15/2015
AU Appliance Technician: Kelly, Appliance Technician replied 3 years ago
Kelly
Kelly, Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 26,066
Experience: Highly accurate diagnostician with over 30 years of experience.
Verified
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! Either the pump is faulty or the electronic control is not energizing the pump. Are you able to test the voltage at the drain pump when it should be draining? If you have voltage and no drain, the pump is faulty. If this is the case, you will likely hear a faint humming or buzzing. No voltage would indicate a controller failure, provided the wiring harness is intact between the pump and controller.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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