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Kelly, Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 22877
Experience:  Highly accurate diagnostician with over 30 years of experience.
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My samsung washing machine has finished it's cycle but the

Customer Question

My samsung washing machine has finished it's cycle but the door will not open (it's a front loader). The little lock key is highlighted along with the "End" error message - usually after 3 mins its clicks and the door can be opened. I have rerun the wash cycle several times but the same thing happens.
Submitted: 2 years ago.
Category: Australia Whitegoods
Expert:  Kelly replied 2 years ago.
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! If the water has not drained out, the door will not unlock. If there is no water, the door lock may be faulty. Unplug the machine for a few hours, any change in behavior? Any water left in the tub?