How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly, Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 22914
Experience:  Highly accurate diagnostician with over 30 years of experience.
Type Your Australia Whitegoods Question Here...
Kelly is online now
A new question is answered every 9 seconds

We have a whirlpool FRONT Loader washing machine and there

Customer Question

We have a whirlpool FRONT Loader washing machine and there is a continuous foul smell in the laundry- Looking on the internet this is referred to as being a common problem- I have
cleaned the filter out but this has not helped.
Are you aware of this and,if so, what should we do
Submitted: 2 years ago.
Category: Australia Whitegoods
Expert:  Kelly replied 2 years ago.
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! The most common cause of odor is a build up of mildew on the inside of the outer plastic tub. The water level never gets up to the top portion, so that is a great place for mold and mildew to grow. You can try a commercial washing machine cleaner, like Affresh, available below. If the odor does not go away, it may need to be totally disassembled and cleaned inside.