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Kelly, Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 22015
Experience:  Highly accurate diagnostician with over 30 years of experience.
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I have a Fisher and Paykel Smart Drive Excellence 6.5 washing

Customer Question

Hi, I have a Fisher and Paykel Smart Drive Excellence 6.5 washing machine which has been working fine until this morning - put a load on cold wash and shortly after it started the machine started beeping and 4 lights come on - numbers 3, 5, 7 and 8. We have turned it off at the wall, tried even running it with no clothes in there but same result.
Submitted: 2 years ago.
Category: Australia Whitegoods
Expert:  Kelly replied 2 years ago.
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you!
43. (00101011) Phase 1 to 6 - OOB Switch Fault
The Motor Control Module has found that the signal returning from the
out of balance switch indicates that the switch is permanently on or
the harness to it is disconnected.
Primary Source: Mechanical.
Action: 1. Check that the out of balance switch is free to move.
2. Check that no harnesses are blocking switch
3. Check that the switch operates correctly when
activated. Replace the switch if suspect.
4. If the out of balance micro switch shows signs
of corrosion, replace the switch and switch
harness, and fit a condensation kit to the
console area if not incorporated in the top
5. Check that the SmartDrive is level and also
that the bias spring is in place.
Secondary Source: Wiring.
Action: Check the harness to the out of balance switch
is connected correctly. The terminals should be
connected to the normally closed position. If the
harness terminals show signs of corrosion, then
fit a new harness and switch.
Tertiary Source: Motor Control Module.
Action: Replace Motor Control Module.