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Kelly, Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 22865
Experience:  Highly accurate diagnostician with over 30 years of experience.
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My kelvinator reverse cycle won't start. Red light on the

Customer Question

My kelvinator reverse cycle won't start. Red light on the aircon/heater appliance keeps on flashing (not on the remote control)
Submitted: 2 years ago.
Category: Australia Whitegoods
Expert:  Kelly replied 2 years ago.
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! The red flashing light is an error code. How many flashes between pauses? The most common is a communication error between the units. That is usually caused by a connection or wiring issue and can be very difficult to track down because not only can it be connection related, the control boards can fail and cause the same error. Let me know the number of flashes, please.
Customer: replied 2 years ago.
8 flashes
Expert:  Kelly replied 2 years ago.
That is an overheat/frost error. If it is not starting, the issue is probably a sensor, the electronic controller or a wiring issue. This is something you will likely need to have professionally repaired unless you want to chance replacing parts.
Customer: replied 2 years ago.
What replacing parts do you think needs replacing so I can check if I can do it?
Customer: replied 2 years ago.
The green sensor light starts and the air vent flap moves once and closes. Then the green light stops and 8 red flashes starts.
Expert:  Kelly replied 2 years ago.
Probably the main electronic control board. May I please have your model number so I am able to provide you with accurate, model specific information?
Customer: replied 2 years ago.
Brand: Kelvinator. I can't find the model # ***** attached is the serial # ***** on the unit. The remote control has a label saying 'for heatpump 6711AR6090D. AThank you.
Expert:  Kelly replied 2 years ago.
I am unable to use that number to look up parts, I am sorry. I will place your question back to the list for others to see in case another may have an idea.
Customer: replied 2 years ago.
Thank you Kelly, you have been so helpful (even if I didn't get it). You have been so thorough and accurate in your response. Please keep it up! Hope to hear from the other technician soon. Again, thanks.
Customer: replied 2 years ago.
Sorry, 'even if I didn't get the unit fixed'
Customer: replied 2 years ago.
Hi Kelly, any progress on this? I haven't received a reply from to whoever you referred me to. Thanks