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Kelly, Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 22589
Experience:  Highly accurate diagnostician with over 30 years of experience.
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The freezer door of my Westinghouse upright fridge freezer

Customer Question

The freezer door of my Westinghouse upright fridge freezer is leaking water onto the floor from the bottom hinge. The model number is ******3
Is there a quick fix or is major surgery required?
Submitted: 2 years ago.
Category: Australia Whitegoods
Expert:  Kelly replied 2 years ago.
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! The issue is with the defrost drain, it is plugged. It is behind the rear panel in the freezer, under the evaporator coil, shown in the diagram at the URL below.
Turn the appliance off and open the doors for 24 hours to thaw, or remove the rear panel from inside the freezer (number 4) and manually thaw the drain.