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My name is ***** ***** I am a professional here at Just Answer. I noticed that your question had not received a response and thought I would see if you still need help with this.I apologize for the delay and I hope I can still assist you with this here.
If the back lighting is lighting up in the instrument cluster as well as radio and heater controls but none of these are adjusting brightness when turning the knob this can indicate the dimmer knob/switch is at fault internally needing replaced.
Now if all other components brighten and dim with the knob except the instrument gauge cluster then the fault is with the instrument gauge cluster itself needing removed and repaired or replaced.
If more help is needed, use the reply tab to continue our conversation. If no further assistance is needed, kindly rate my service,your 5 star rating is appreciated ( should be a link to click on here or above).You can rate at any time and we can continue to work on your question as this will not close out your question.Keep in mind in some cases it can be difficult to fully diagnose or help repair your vehicle without seeing it and I work on delivering the best possible answer from what I see to work with.
Thanks Pete
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Ellen
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