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I have a outlander 2007. The streeing control stop working…

Customer Question
I have a outlander...

I have a outlander 2007

Mechanic's Assistant: Are you fixing your Outlander yourself? What have you tried so far?

The streeing control stop working suddenly

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Is there anything i can do at moment

Submitted: 7 months ago.Category: Australia Car
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Answered in 4 minutes by:
11/21/2017
AU Auto Mechanic: Mechanic01, ASE Certified Technician replied 7 months ago
Mechanic01
Mechanic01, ASE Certified Technician
Category: Australia Car
Satisfied Customers: 3,294
Experience: Owner at Baltic investments
Verified

Hello my name is ***** ***** welcome to just answers! I will be assisting you with all of your vehicle questions today. Give me one moment while I review your question and come back with a answer. Please be aware I do not know your skill level or abilities so I will be asking a lot of questions and in a lot of cases we will respond to each other quite a lot before we find a solution. As far as phone calls are concerned that is the system prompting you, not me, and they do cost more money, I prefer text but in some cases a phone call is required. If I don’t answer right away or quickly in conversation I am helping another customer or have stepped out for a moment and will respond as soon as I can. Ok lets get started!

When you say steering control can you elaborate? is the cruise control? power steering? horn?

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Customer reply replied 7 months ago
The audio control
AU Auto Mechanic: Mechanic01, ASE Certified Technician replied 7 months ago

Ok is everything else on the radio working ok ? do you have all the other functions on the steering wheel?

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Customer reply replied 7 months ago
I have only volume and change the track and mode button all five are not working
Customer reply replied 7 months ago
There is nothing else
AU Auto Mechanic: Mechanic01, ASE Certified Technician replied 7 months ago

OK try a vehicle reset, pull negative battery cable then positive, touch both together for 1 min, wait 15 more and then reinstall positive then negative

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Customer reply replied 7 months ago
Ok will try it
AU Auto Mechanic: Mechanic01, ASE Certified Technician replied 7 months ago

hows it coming?

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Customer reply replied 7 months ago
Dint work
Customer reply replied 7 months ago
Any other remedy
AU Auto Mechanic: Mechanic01, ASE Certified Technician replied 7 months ago

OK so next we will have to pull the radio and check power and ground, do you have a mulitmeter for testing?

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Customer reply replied 7 months ago
No
AU Auto Mechanic: Mechanic01, ASE Certified Technician replied 7 months ago

ok so at this point you can just replace parts and that could be anything,

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Customer reply replied 7 months ago
Ok
AU Auto Mechanic: Mechanic01, ASE Certified Technician replied 7 months ago

ok?

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