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I am a third year apprentice.. i have a kia sorento 2010…

Customer Question
I am a third...

I am a third year apprentice.. i have a kia sorento 2010 model.. its been serviced

Mechanic's Assistant: Do you want to talk to a Kia Mechanic?

Yes please.

Mechanic's Assistant: OK. As the Kia Mechanic's Assistant I have a few questions for you. Are you fixing your Sorento yourself? What have you tried so far?

Yes i am.. its running but with no much power.. the turbo is spinning but its not making the whistling sound... i think it might be the waste-gate

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

But am not sure.. ive put injector cleaniner int the fuel tank and changed the fuel filter

Mechanic's Assistant: Is the fuel filter an external one, or is it inside the tank?

But its still the same.

Submitted: 10 months ago.Category: Australia Car
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Answered in 36 minutes by:
10/6/2017
AU Auto Mechanic: Mike, Auto Mechanic replied 10 months ago
Mike
Mike, Auto Mechanic
Category: Australia Car
Satisfied Customers: 515
Experience: Lead Tech at Solis Auto Repair
Verified

Hello, my name is***** will be helping you out! I have over thirteen year of experience in the automotive industry for numerous different makes & models. I enjoy doing what I do, it is my life.

The car has no power as in acceleration?

Do you have a scan tool that way you can do a complete scan?

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Customer reply replied 10 months ago
i have a scan tool but there is no fualt code.
AU Auto Mechanic: Mike, Auto Mechanic replied 10 months ago

I am assuming you read all modules?

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AU Auto Mechanic: Mike, Auto Mechanic replied 10 months ago

TCM

BCM

etc.?

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Customer reply replied 10 months ago
i did
AU Auto Mechanic: Mike, Auto Mechanic replied 10 months ago

ok one moment

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Customer reply replied 10 months ago
i do too. but am just low on cash right now
AU Auto Mechanic: Mike, Auto Mechanic replied 10 months ago

What is the engine size or vin number please

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AU Auto Mechanic: Mike, Auto Mechanic replied 10 months ago

If you seen a phone offer, that is automated by the website. Disregard it if you want to.

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Customer reply replied 10 months ago
sorry i dont have the vin with me the car is at work am at home at the moent
but its a 2010 kia sorento turbo diesel
AU Auto Mechanic: Mike, Auto Mechanic replied 10 months ago

I will not have that information will opt out I am sorry.

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Customer reply replied 10 months ago
ok ill bring you the vin in a few hours.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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