How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete, Technician
Category: Australia Car
Satisfied Customers: 28792
Experience:  Over 17 years diagnosing and repairing various model vehicles with some certifications and training.
Type Your Australia Car Question Here...
Pete is online now
A new question is answered every 9 seconds

We have a Hyundai ix35 highlander and the steering wheel

Customer Question

Hi We have a Hyundai ix35 highlander and the steering wheel is locked and ignition won't start
Submitted: 2 years ago.
Category: Australia Car
Expert:  Pete replied 2 years ago.
My name is ***** ***** I am a professional here at Just Answer. I noticed that your question was not getting a response and thought I would see if you still need help with this.I apologize for the delay and I hope I can still assist you with this here.
My info is limited on your model here but I see no one else has responded and thought I would see if I can help here.
On some models the steering will lock the ignition if the steering is turned to tight on one direction.Try turning the steering hard back and forth while trying to turn the key and see if it released and turns on the engine then.If this does not work on some models if the battery is low on voltage this can also occur.Try recharging the battery or a jump start and see if this corrects the fault.If neither of these work here this can be the ignition cylinder itself at fault mechanically needing repaired or replaced.
Thanks Pete