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I have a audi q5 and it shows oil level low i filled oil 2…

Customer Question
Good morning Mechanic's Assistant:...

Good morning

Mechanic's Assistant: Hi. How can I help?

I have a audi q5 and it shows oil level low i filled oil 2 litres and still shows oil level low

Mechanic's Assistant: When was your last oil change?

3 months back

Mechanic's Assistant: What year is your Q5?

2011

Mechanic's Assistant: Are you fixing your Q5 yourself? What have you tried so far?

No i gave to audi service centre and they fixed it and said to bring after 1000 kilometers they charged me 1000 usd

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

I did not take the car to audi after 1000 kilometers thinking the problem is solved but no after 1500 kms same issue

Submitted: 7 months ago.Category: Audi
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Customer reply replied 7 months ago
oil was changed in 54500 kilometers 2 months back and now its 56000 kilometers
Answered in 2 hours by:
12/2/2017
Audi Mechanic: Matt, Engineer replied 7 months ago
Matt
Matt, Engineer
Category: Audi
Satisfied Customers: 23,298
Experience: Mechanical Engineer with 20 years experience in the auto industry, 8 yrs in formula 1 engine testing
Verified

hello

The Engine oil level reading will not change if it does not detect the engine hood being opened and then closed

Do the following steps:
remove key from ignition switch.
open the hood.
leave it open for a minute or more.
close the hood.
Start and warm up engine.
Stop engine then turn key on.
Check engine oil level display after two minutes.

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Customer reply replied 7 months ago
I did this and same issue still there
Audi Mechanic: Matt, Engineer replied 7 months ago

OK

in that case I'd check that the hood catch switch is operating correctly as its not unknown for them fail

as this would result in not being able to reset the oil level

https://www.youtube.com/watch?v=SNeu1o0XRY0

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Customer reply replied 7 months ago
oil pressure switch changed by audi service centre 2 months back when same issue occurred.
Audi Mechanic: Matt, Engineer replied 7 months ago

Hello

Ok but that may not have been the issue if the problem has come back?

being as the hood switch is an easy fix I'd try that next

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Customer reply replied 7 months ago
Not clear with your reply. What should I do as next step
Audi Mechanic: Matt, Engineer replied 7 months ago

Hello

if you look at the video link I sent it shows how to access the hood latch switch and its this part I suspect is the problem

so I'd suggest checking that with a meter is the next step

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