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I am trying to change the light bulb on my 2013 audi Q7 tail…

Customer Question
I am trying to...

I am trying to change the light bulb on my 2013 audi Q7 tail light. While I have seen the videos of how to change it this car is very different when trying to change the bulb. It seems like it needs to have the whole panel taken out.

Mechanic's Assistant: Okay, I'll connect you to the mechanic to go over that information regarding your Audi Q7. Before I do, is there anything else you want him to know?

Well we took out the panel already but now we are stuck with trying to figure out how to remove the front from the back, if that is the case.

Submitted: 11 months ago.Category: Audi
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Answered in 6 minutes by:
9/19/2017
Audi Mechanic: Gunvir Singh,
 replied 11 months ago
Gunvir Singh
Category: Audi
Satisfied Customers: 2,013
Experience: Master Tech at Kennesaw Auto Tech
Verified

Hello, let me review your request. Please stand by.

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Customer reply replied 11 months ago
Sure
Audi Mechanic: Gunvir Singh,
 replied 11 months ago

Attached is the factory provided info for replacing taillight bulbs in this vehicle

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Customer reply replied 11 months ago
The back of the panel seems to have a cover in order to reach the picture for installation. That is the part that is holding us back. We can not seem to separate it
Audi Mechanic: sprinkles08, ASE Certified Technician replied 11 months ago
sprinkles08
sprinkles08, ASE Certified Technician
Category: Audi
Satisfied Customers: 24,225
Experience: ASE Master and Advanced level certified. Factory trained with 17 years dealership experience
Verified

Hello and welcome to JustAnswer!

What you've shown in your picture is a tail lamp assembly with internal LED's which are not serviceable. The unit would need to be replaced if power and ground were present at the electrical connector but it does not light.

I hope that helps! My goal is your satisfaction today. If you feel I've been professional and helpful, your 5-star rating at this time is most appreciated. However, if you still need my help you can reply back here and I'll respond as soon as possible! Thank you!

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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