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My Audi TTS passenger door will not lock manually of with…

Customer Question
My Audi TTS passenger...

My Audi TTS passenger door will not lock manually of with the key fob. The drivers side locks, but there is no lock sound either.

Mechanic's Assistant: Have you checked the fob's battery?

The key fob works for the driver's side door.

Mechanic's Assistant: What is the model/year of your Audi?

2009 TTS

Mechanic's Assistant: Are you fixing your vehicle yourself? What have you tried so far?

I haven't tried anything yet. Trying to get a sense of the issue.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Nothing else.

Submitted: 11 months ago.Category: Audi
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Answered in 12 hours by:
9/10/2017
Audi Mechanic: Kevin, Technician replied 11 months ago
Kevin
Kevin, Technician
Category: Audi
Satisfied Customers: 3,099
Experience: Diagnostic technician vw/ audi specialist
Verified

Hi I'm Kevin does everything else in the door work correctly ?

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Customer reply replied 11 months ago
Good question. I did not check the windows, but will do that.
Audi Mechanic: Kevin, Technician replied 11 months ago

Let me know

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Customer reply replied 11 months ago
The windows work as normal.
Audi Mechanic: Kevin, Technician replied 11 months ago

Ok if you put your ear to the outside of door whilst trying to lock on key is there any noise from lock at all

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Customer reply replied 11 months ago
No lock noise on the passenger side. Drivers side normal. I do not hear the 'chirp' when the doors are locked with the key fob.
Audi Mechanic: Kevin, Technician replied 11 months ago

Ok on dash does it show you have a door open when the door is opened ? Do interior lights come on ?

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Customer reply replied 11 months ago
Dash shows doors open and interior lights come on when doors open.
Audi Mechanic: Kevin, Technician replied 11 months ago

Ok in the door shut area where hinges are there is a rubber tbe if you pop one end back just check and see if there are any broken wires inside .i suspect there wont be and the lock itself has failed as this is very common

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Customer reply replied 11 months ago
i do not see any broken wires.
Audi Mechanic: Kevin, Technician replied 11 months ago

In most cases the door lock is at fault .the door will need to be stripped to test at door lock and for replacement

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Customer reply replied 11 months ago
I've replaced parts in pickup doors. How difficult is the TT door panel to remove? Cost of the lock replacement?
Audi Mechanic: Kevin, Technician replied 11 months ago

The tts are tricking in this are as the door lock is removed from the outside . You have to strip the door card from the inside and then remove outer door skin to remove lock

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