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I had an a6 tdi 2013 biturbo serviced yesterday screen

Customer Question
I had an a6...

I had an a6 tdi 2013 biturbo serviced yesterday screen warning please reduce your oil rang serviceman after chat he said autherised people advised 8.2 ltrs after my call he rang again & they said should be 6.4 ltrs.should i drive it any more?

Mechanic's Assistant: When was your last oil change?

Yesterday

Mechanic's Assistant: Are you fixing your Biturbo yourself? What have you tried so far?

No i have done nothing but drive it home 60 kms

Submitted: 10 months ago.Category: Audi
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Answered in 2 minutes by:
9/6/2017
Audi Mechanic: Gary, ASE Certified Technician replied 10 months ago
Gary
Gary, ASE Certified Technician
Category: Audi
Satisfied Customers: 1,909
Experience: Senior Technician
Verified

Hello! My name is Gary.
Welcome to JustAnswer.
I'm reviewing your question now, and will post back with a reply shortly.

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Audi Mechanic: Gary, ASE Certified Technician replied 10 months ago

I would get them to come to your house and drain the 1.8 or so litres out, to get the level correct.

You paid for a service on your car, they have made a mistake, now they need to remedy it.

Kind regards

Gary

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Customer reply replied 10 months ago
I asked you if i should drive it anymore you did not give me an answer.Since had it reduced to 6.4 ltrs.
Audi Mechanic: Gary, ASE Certified Technician replied 10 months ago

Hello again,

I recommended they come to your house to drain the excess out.

I should have also said not to drive it until they do, but you had already driven some distance without issue.

So now they have fixed it for and the level is correct?

Gary

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