Audi Repair Questions? Ask a Mechanic for Answers ASAP
Hi my name is ***** ***** I will be happy to assist with this today.In some cases I may need more info to assist better.I apologize for any delay.
The fault may be due to an issue with the motor or control switch or most common can be a faulty position switch sending a false signal on what position the roof is in.This will disable the top operation completely.What has to be done here is to have the fault codes read out/checked using a fully compatible scan tool that will plug in and can read all computers in your vehicle to see what codes are set.Once this is done any codes set will help to diagnose the fault.If no codes are set the scan tool is used to monitor the switch/sensor signals to locate the faulty sensor needing replaced.
The emergency procedure I see is for if the top is closed and you want it open.If you would like I can post this entire procedure and you can follow it to see if it will help to get it to close just let me know.
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Is this the key you are using?
Does your manual say you can turn it counter clock wise to unlock it?
O.k.,unfortunately my info is not showing a procedure to unlock it again manually.The only emergency procedure I show is how to open it.
BUt I did find info on the key being able to turn one way to lock and the other to unlock.Try pushing down on the top or component you are trying to unlock and then try to unlock it as this sometimes works.If this does not work then this does indicate there is a mechanical fault with one of the top components and this is why it isnt operating normally as it should or unlocking with the key.In this case usually a dealer or experienced repair facility would have to check this further to locate and pinpoint the mechanical failure ( which may require some interior paneling to be removed to access the roof components) to then locate and repair it.
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