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Id part 0305 : a6 claim 1AM part 0305 : no just the part

Customer Question
id part 0305 JA: Sometimes things...
id part 0305
JA: Sometimes things that you think will be really complicated end up being easy to fix with Audi. The Audi Mechanic I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: a6 claim 1AM part 0305
JA: Are you hoping to fix this yourself?
Customer: no just the part that was replaced
JA: OK! The Audi Mechanic will help you with the diagnostics so you are sure to get this fixed right. Is there anything else the Audi Mechanic should be aware of about your Audi?
Customer: no
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Audi Mechanic about your situation and then connect you two.
Submitted: 1 year ago.Category: Audi
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Customer reply replied 1 year ago
Would there be any damage to the rear shock if the shipping support was not removed from the left shock for 1 year and 8000 miles?
Answered in 8 hours by:
6/8/2016
Audi Mechanic: Wolfgang, Audi master tech replied 1 year ago
Wolfgang
Wolfgang, Audi master tech
Category: Audi
Satisfied Customers: 4,762
Experience: Senior Audi Master Tech 15 yrs
Verified

Thanks for choosing Just Answer . I'm Wolfgang here to help!!

I am confident we can resolve your problem together. Please
understand that I don't know your skill level. In most cases when you have a problem
with the way the vehicle performs, specialized tooling is required to acquire computer
data/information or engine testing results. We didn’t build these complicated vehicles; we
just diagnose and fix them. Also understand that I can't see, smell, hear, or touch the
vehicle either, so it may take a few replies to get to satisfactory results. I am also going to
direct you with the fastest, easiest and most common things to check first. Please be
patient and permit me to do what I do best.
I also try to give all of the information you may need, expecting a “positive rating” in
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is any reason I cannot get a positive rating, please let me know why “in advance”, so I
can go another direction for you. I am sorry you’re having this problem; I’ll help you
through it.
Below is my first answer or request for more information. If you do not understand it, or you need more information from me, or need me to go in more detail.

Walt on your question ... there will be no damage . that shipping block is for transport to keep the jouncing of the vehicle to a minimum when the vehicle is tied down. in between the strut base top and the upper part is a jounce bumper made of rubber ( max compression point ) .

just remove the spacer and all will be ok .

anything else?

if not.....

I try to be online 365 days a year.

I only earn a paycheck when a customer rates me Ok, Good, Excellent.

This rating is VERY IMPORTANT! Your rating compensates me on my time and my expertise on your issue!

A lot of the repair information and fixes are hard to come by!!

So please rate me above!!!! Bonuses are also greatly appreciated!!!

If I have not addressed your original question to your liking yet, I hope you will reply and continue working with me, since your charged the full question value, regardless if you rate negative or not at all. If you rate me now, do not worry, you can still reply later to me.

Thanks

Wolfgang

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Wolfgang
Wolfgang
Wolfgang, Audi master tech
Category: Audi
Satisfied Customers: 4,762
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