Audi Repair Questions? Ask a Mechanic for Answers ASAP
Will the remote unlock the trunk? And you say the access key will not physically go into the lock cylinder, or just will not turn it? You may need to spray some WD-40 or similar penetrant into the cylinder, there is a flap at the opening that will sometimes stick, and to free up the cylinder to turn.
OK- what we typically do in these situations in a dealer setting, is to use a small inflatable wedge in the upper rear corner of the door, just enough to get a quarter inch of access so that we can insert a long metal rod with a hook on the end. Pulling the interior door handle will unlock the door for access, and this is likely what a tow truck driver would try in this case as well.
We have also just used a thin plastic wedge piece, and slowly insert it until the rod gains enough clearance. Even a wire the thickness of a coat hanger can work, if you can get it through the gap, and be able to pull hard enough on the handle to release it. Normally a tow truck driver may be thinking they can slide a "slim jim" down along the window glass, on Audi/VW product this is not possible as there is metal bracing to block this kind of attack. It sounds like you have had this issue a couple times, normally it is not easy to lock the keys in the car in an Audi as the front door will not lock when it is open- is it possible you have a faulty latch in the front, and that may be causing your issues?
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