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cloe0626
cloe0626, Auto Mechanic
Category: Audi
Satisfied Customers: 824
Experience:  was a mechanic in the army for four years and have been working at a dealer ship the past five years
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My 2014 Audi Q7 was involved in an accident. The car was

Customer Question

My 2014 Audi Q7 was involved in an accident. The car was starting but would quickly shut off and then would not turn over at all. I replaced the Battery Overload protection trip on the Main Fuse Console. Now it turns over more easily. However, the car still shuts off and the fuel gauge shows empty when there is definitely gas in there. I read that accidents cause the fuel pump relay to switch the fuel pump off. Where do I locate the fuel pump relay in this vehicle? and how do I switch the fuel pump back on?
Submitted: 1 year ago.
Category: Audi
Expert:  Chris (aka - Moose) replied 1 year ago.

Welcome, I am Chris (aka-Moose)

ON this model a fuel pump relay is not used a fuel pump control module is. Do you have the ability to scan the vehicle for codes with a scan tool?

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Thanks Chris

Customer: replied 1 year ago.
VCDS Version: Release 15.7.1 (x64) Running on Windows 10 x64
Data version: 20150904
www.Ross-Tech.comSaturday,24,October,2015,13:40:24:64794Chassis Type: FE (4F0)
Scan: 01 02 03 05 08 09 10 15 16 17 19 36 3C 42 46 47 4C 4F 52 55
56 5F 62 6C 6D 6F 72VIN: WA1LGAFE1ED006384 Mileage: 29920km-18591miles01-Engine -- Status: Malfunction 0010
02-Auto Trans -- Status: OK 0000
03-ABS Brakes -- Status: Malfunction 0010
04-Steering Angle -- Status: OK 0000
05-Acc/Start Auth. -- Status: Malfunction 0010
08-Auto HVAC -- Status: Malfunction 0010
09-Cent. Elect. -- Status: Malfunction 0010
10-Park/Steer Assist -- Status: Malfunction 0010
15-Airbags -- Status: Malfunction 0010
16-Steering wheel -- Status: Malfunction 0010
17-Instruments -- Status: Malfunction 0010
19-CAN Gateway -- Status: Malfunction 0010
36-Seat Mem. Drvr -- Status: Malfunction 0010
3C-Lane Change -- Status: Malfunction 0010
42-Door Elect, Driver -- Status: Malfunction 0010
46-Central Conv. -- Status: Malfunction 0010
47-Sound System -- Status: Malfunction 0010
4C-Tire Pressure II -- Status: Malfunction 0010
4F-Centr. Electr. II -- Status: Malfunction 0010
52-Door Elect, Pass. -- Status: Malfunction 0010
55-Headlight Range -- Status: OK 0000
56-Radio -- Status: Malfunction 0010
5F-Information Electr. -- Status: Malfunction 0010
62-Door, Rear Left -- Status: Malfunction 0010
6C-Back-up Cam. -- Status: Malfunction 0010
6D-Trunk Elect. -- Status: OK 0000
6F-Centr. Conv. II -- Status: Malfunction 0010
72-Door, Rear Right -- Status: Malfunction 0010
-------------------------------------------------------------------------------
Address 01: Engine (CTW) Labels: None
Part No SW: 4L0 910 551 P HW: 4L0 907 551 A
Component: 3.0l V6 TFSI 0030
Revision: --H08--- Serial number:
Coding:(###) ###-####290F0128
Shop #: WSC 31414 790 00001
VCID: 35617C435CBC6C96BE-806010 Faults Found:
005641 - Crash Shut-Down Activated
P1609 - 000 -
Freeze Frame:
Fault Status: 01100100
Fault Priority: 6
Fault Frequency: 1
Reset counter: 255
Mileage: 29928 km
Time Indication: 0
Date: 2015.08.22
Time: 11:28:15Freeze Frame:
RPM: 896 /min
Mass Air / Rev.: 163.5 mg/str
Temperature: 90.0°C
Bin. Bits: 00000010
Load: 16.9 %009217 - EVAP Leak Detection Pump Control Circuit
P2401 - 000 - Short to GND - Intermittent
Freeze Frame:
Fault Status: 00100010
Fault Priority: 4
Fault Frequency: 3
Reset counter: 255
Mileage: 29928 km
Time Indication: 0
Date: 2015.08.22
Time: 11:28:15Freeze Frame:
RPM: 0 /min
Mass Air / Rev.: 0.0 mg/str
Temperature: 18.0°C
Bin. Bits: 00000000
Voltage: 10.91 V
Speed: 0.0 km/h006470 - Control Module 1 for Coolant Fan
P1946 - 000 - Defective
Freeze Frame:
Fault Status: 01101000
Fault Priority: 1
Fault Frequency: 1
Reset counter: 255
Mileage: 29928 km
Time Indication: 0
Date: 2015.08.22
Time: 11:33:36Freeze Frame:
RPM: 0 /min
Mass Air / Rev.: 0.0 mg/str
Temperature: 13.5°C
Bin. Bits: 00000000
Load: 0.0 %
Speed: 0.0 km/h006473 - Control Module 2 for Coolant Fan
P1949 - 000 - Defective
Freeze Frame:
Fault Status: 01101000
Fault Priority: 0
Fault Frequency: 1
Reset counter: 255
Mileage: 29928 km
Time Indication: 0
Date: 2015.08.22
Time: 11:33:37Freeze Frame:
RPM: 0 /min
Mass Air / Rev.: 0.0 mg/str
Temperature: 13.5°C
Bin. Bits: 00000000
Load: 0.0 %
Speed: 0.0 km/h012403 - Fuel Pump Circuit
P3073 - 000 - Electrical Malfunction - Intermittent
Freeze Frame:
Fault Status: 00100010
Fault Priority: 1
Fault Frequency: 3
Reset counter: 255
Mileage: 29928 km
Time Indication: 0
Customer: replied 1 year ago.
012403 - Fuel Pump Circuit
P3073 - 000 - Electrical Malfunction - Intermittent
Freeze Frame:
Fault Status: 00100010
Fault Priority: 1
Fault Frequency: 3
Reset counter: 255
Mileage: 29928 km
Time Indication: 0
Date: 2015.10.15
Time: 13:55:36Freeze Frame:
RPM: 0 /min
Mass Air / Rev.: 0.0 mg/str
Temperature: 12.0°C
Bin. Bits: 00000000
Pressure: 0.7 bar
Speed: 0.0 km/h
Customer: replied 1 year ago.
000135 - Fuel Rail/System Pressure
P0087 - 000 - Too Low - Intermittent
Freeze Frame:
Fault Status: 00100010
Fault Priority: 4
Fault Frequency: 1
Reset counter: 255
Mileage: 29928 km
Time Indication: 0
Date: 2012.07.09
Time: 00:06:33Freeze Frame:
RPM: 672 /min
Mass Air / Rev.: 152.6 mg/str
Temperature: 55.5°C
(no units): 47.10
Pressure: 39.2 bar
Pressure: 0.7 bar
Customer: replied 1 year ago.
2 Faults Found:
00771 - Fuel Level Sensor (G)
010 - Open or Short to Plus
Freeze Frame:
Fault Status: 01101010
Fault Priority: 7
Fault Frequency: 1
Reset counter: 158
Mileage: 29928 km
Time Indication: 0
Date: 2015.10.13
Time: 09:06:1500532 - Supply Voltage B+
002 - Lower Limit Exceeded - Intermittent
Freeze Frame:
Fault Status: 00100010
Fault Priority: 4
Fault Frequency: 5
Reset counter: 198
Mileage: 29929 km
Time Indication: 0
Date: 2015.10.19
Time: 13:20:24
Expert:  Chris (aka - Moose) replied 1 year ago.

My repair guides that I get information from are down for maintenance till tomorrow morning. I will opt out so someone can help you sooner.

Expert:  cloe0626 replied 1 year ago.

it seems thier is a fuel cut off switch it was more then likely tripped in the accident