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Bryan, Technician
Category: Audi
Satisfied Customers: 410
Experience:  Four years experience diagnosing and repairing Audi vehicles
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Audi Q5: Not too sure what additional details you want but...when

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Not too sure what additional details you want but...when I start the car and keep it out of Drive I can listen to the radio, make a handsfree call etc. and the souind comes through with no problem. As soon as I start to drive the car the sound goes off (almost like it has been muted). I can make a call (indicates connecting, connected etc. on the screen) but cannot hear anything, the radio indicates the station that is playing but no sound comes out. if i stop, turn the vehicle off and restart the sound comes back but only until I start to drive again and then it goes off.


My name isXXXXX will be glad to assist you today in answering your questions.


I'm sorry to inform you of this, but it sounds like the multimedia system is not working correctly, and requires a dealer scan tool to diagnose and or reset the system.

If you have any more questions please let me know .


Please don't rate my answer until I have answered all of your questions

Best regards,

Bryan Tillett

Bryan and 2 other Audi Specialists are ready to help you