Audi

Audi Repair Questions? Ask a Mechanic for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Audi
This answer was rated:

Audi A6 Quattro: How do I reset the Service Required message

How do I reset the...
How do I reset the Service Required message without going to the dealer and without buying apse ciao XXXXX XXXXX do so 2009 Audi A6 3.0 T (supercharged) Quattro with the performance package.
Show More
Show Less
Ask Your Own Audi Question
Answered in 6 minutes by:
1/21/2013
Roman
Roman, Technician
Category: Audi
Satisfied Customers: 556
Experience: over 20 years vw audi and porsche technical repair
Verified
Hello ,
Here to answer automotive questions and make you feel comfortable and become familiar with your product

you can try this although it may require to have a diagnostic tool required due to the new style instrument cluster


With ignition off, press and hold button on right side of instrument panel. Turn ignition to the "ON" position. Release button. "SERVICE!" or
"SERVICE IN xxxx MI" will appear in display. Press button on left side of instrument panel to the left until display clears. Turn ignition off.
Ask Your Own Audi Question
Customer reply replied 4 years ago
This is the method for 2006 and earlier cars. I explicitly said for 2009 or later. These buttons do NOT exist on my car.
Customer reply replied 4 years ago
Roman: this is the method for 2006 and earlier cars. I own a 2009 car and these buttons do not even exist. Please try again.
thank you for the negative rating,I answered your question telling you that IF you cannot perform this procedure you must use a scan tool. You did not pay and give negative ratings to technicians who try to help you, good luck.
Ask Your Own Audi Question
FIXITMAN
FIXITMAN, Master Technician
Category: Audi
Satisfied Customers: 17,512
Experience: ASE MASTER CERTIFICATION, AA DEGREE AUTOMOTIVE/DIESEL
Verified
Hello, and thank you for allowing me the opportunity to help you. If I am not online when you are, please allow me time to return. Before I try and help you with this can you tell me if your vehicle looks like the pictures below.

graphic
graphic
Ask Your Own Audi Question
Customer reply replied 4 years ago

Essentially yes. My car has a slightly narrower center display, but everything else is the same. I suspect this is the dash of a slightly later year.

Okay. See if this information helps along with the picture from above and the other pictures I have attached. If there are any discrepancies let me know and I will see if your vehicle shares a slightly different cluster from a cross over year. Please do not rate until you are satisfied with my service.
Turn the ignition on.
graphic
graphic
Note: The cluster depicted may vary slightly from the one actually being serviced if it is not MMI equipped.

  1. Push in the reset button for the trip recorder, hold it in, and turn ignition ON without starting engine.
  2. The display should read either "SERVICE IN ????Miles" or "Service!" if it does not, repeat steps #1 and #2.
  3. To reset, push and hold the odometer reset (control) button until you see "SERVICE IN --- MILES --DAYS" or "SERVICE!"..

Note:
Perform step #4 before the "Service!" message disappears and changes to the usual message about holding the brake down while shifting out of Park.

  1. Turn the ignition off. If done correctly, when the ignition is turned back on, the "Service!" reminder will not show.

Alternate Procedure

  • With ignition off, push right button.
  • Turn ignition on, then pull the left button
Note:
A flexible interval can only be calculated for the next service if the Service Interval Display is reset using VAS 5051 / 5052, VAG 1551/52 or the Vehicle Diagnosis Tester.

Reseting indicator via the instrument cluster will result in setting to a fixed service interval value of 1 year / 15,000 km (10,000 miles).

Do not reset the display between service intervals. Doing so will result in an incorrect display.

The service display information will remain intact even if the battery is disconnected.

If a priority 1 malfunction is detected (red symbol), you cannot display the distance remaining.
Ask Your Own Audi Question
Customer reply replied 4 years ago

Thanks, XXXXX XXXXX try it. Stay tuned.

Okay. Let me know and if for some reason it does not work or something is missing let me know.
Ask Your Own Audi Question
Customer reply replied 4 years ago

Hi:


 


Here is a high resolution picture of my Dash. The car does have an MMI display also. Note that the buttons you reference above and show in your dash shot do not exist on my dash. Hopes this helps you determine what to do specifically for my car.


 


Customer reply replied 4 years ago

Any new ideas given the dash i actually have? Of am I just out of luck?

That is a little different and may require a scan tool. Let me double check something for you first.
Ask Your Own Audi Question
Customer reply replied 4 years ago

Thank you for sticking with this.

Okay. I just needed to verify this cluster and the fact that the system would not reset. If it will not reset then it will need to be done with a scan tool. That will be the only way to get the system to reset at this time. I am sorry that I could not get this taken care of for you. If you are not satisfied with this answer please do not rate is poorly as I will opt out and allow another expert to try and see if there is anything else that you can try.
FIXITMAN
FIXITMAN, Master Technician
Category: Audi
Satisfied Customers: 17,512
Experience: ASE MASTER CERTIFICATION, AA DEGREE AUTOMOTIVE/DIESEL
Verified
FIXITMAN and 87 other Audi Specialists are ready to help you
Ask your own question now
Ask FIXITMAN Your Own Question
FIXITMAN
FIXITMAN
FIXITMAN, Master Technician
Category: Audi
Satisfied Customers: 17,512
17,512 Satisfied Customers
Experience: ASE MASTER CERTIFICATION, AA DEGREE AUTOMOTIVE/DIESEL

FIXITMAN is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

AudiDoc

AudiDoc

Independent Audi Shop Owner

1,695 satisfied customers

I've been working on Audis since I was 18 and own an independent Audi repair and performance shop

Matt

Matt

Engineer

567 satisfied customers

Mechanical Engineer with 20 years experience in the auto industry, 8 yrs in formula 1 engine testing

Chris (aka - Moose)

Chris (aka - Moose)

Technician

346 satisfied customers

16 years of experience

Mike Kelly

Mike Kelly

Audi Mechanic

264 satisfied customers

17 years experience as a auto mechanic, foreign and domestic.5 years running my own repair business.

Tim Mohr

Tim Mohr

ASE MASTER TECH

248 satisfied customers

30 YRS EXPERIENCE, FOREIGN AND DOMESTIC, GAS AND DEISEL

Michael Miller

Michael Miller

ASE Certified Technician

241 satisfied customers

ASE Master Technician. Audi certified, including R8 and TDI (clean diesel).

Quattro King

Quattro King

Technician

140 satisfied customers

ASE Master Certified, 20+ yrs European experience

< Previous | Next >

Related Audi Questions
Why is there black carbon buildup on chrome exhaust tips on
Hello, Why is there black carbon buildup on chrome exhaust tips on my 2017 q5? Is it a normal thing on a turbo engine?… read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
Audi A6, 2.8 liter, Leaking oil from the tubes to the oil
Audi A6, 2.8 liter , Leaking oil from the tubes to the oil cooler , appears to be the fittings, local mechanics won't work on this part of it. What is the problem inherent in the tubes or location tha… read more
janoboy
janoboy
Bachelor's Degree
292 satisfied customers
I was wondering if I can get my radio code with my VIN? Yes
Good morning, I was wondering if I can get my radio code with my VIN? … read more
rpmdiag
rpmdiag
High school
7,103 satisfied customers
My steering locked. Never 106173. 2008 Q7. I just started it
I just started it up and kept it running a few minutes. It just unlocked but it was followed by a high pitch noise. It stopped too … read more
Eurocar Inc
Eurocar Inc
Master Audi/VW Tech
Associate Degree
1,773 satisfied customers
My Q5 Audi Rattle like it's about to cutt off idle, every
Hello my Q5 Audi Rattle like it's about to cutt off idle , every time I move slowly . Kindly assist .. … read more
Kevin
Kevin
workshop foreman /master tech/mot tester
0 satisfied customers
2004 Jetta tdi BEW son was driving down highway and lost
Hey, 2004 Jetta tdi BEW son was driving down highway and lost power Now it tries to start but just sputters and dies if it starts at all Trying fuel filter first No codes except a o2 sensor- when I pu… read more
Kevin
Kevin
workshop foreman /master tech/mot tester
0 satisfied customers
I have problem with my 04 audi a4 i have no heat in cabin i
I have problem with my 04 audi a4 i have no heat in cabin i disconnect both heater core hoses and thers no flow of coolant hope you can help me … read more
Eurocar Inc
Eurocar Inc
Master Audi/VW Tech
Associate Degree
1,773 satisfied customers
B6 A4 1.8 Engine turns, will not start. Has fuel. Battery
B6 A4 1.8 Engine turns, will not start. Has fuel. Battery new and stromg. … read more
Eurocar Inc
Eurocar Inc
Master Audi/VW Tech
Associate Degree
1,773 satisfied customers
Where is the reservoir for the transmission fluid for a 2002
Where is the reservoir for the transmission fluid for a 2002 Audi A-6? Do you have a picture?… read more
eauto
eauto
self employed
High School or GED
74 satisfied customers
Both tail lights are out, What would cause that.Toyota
Both tail lights are out, What would cause that.Toyota Corolla DX … read more
baddad1
baddad1
technician
High School or GED
5 satisfied customers
I need to replace the pass window motor on my 2000 TT. I
I need to replace the pass window motor on my 2000 TT. I need instructions to do so including removing the door panel.… read more
AudiGuru
AudiGuru
Vocational, Technical or Trade Scho
316 satisfied customers
No heat after coming to stop ,,works great while driving but
no heat after coming to stop ,,works great while driving but after droping rpm and coming to full stop it feel cooler again … read more
kyle swart
kyle swart
Certificate Of Completion, Automotive Technology
128 satisfied customers
Have sporadic issue with shift lock not disengaging. 2008n.
Have sporadic issue with shift lock not disengaging. 2008n … read more
vwtech0405
vwtech0405
VW Technician
Associate Degree
8,868 satisfied customers
My Audi A6 2.0 T 2007 does not star and key is stuck.
Hello! My Audi A6 2.0 T 2007 does not star and key is stuck. Symbols shown are epc, airbag, parking break, ABS and antispinn. … read more
Chad Farhat
Chad Farhat
Owner
Associate Degree
3,993 satisfied customers
I have a 2013 A3 2.0 4 cyl DOHC (MFI) Premium 4dr Sportback
Hi ~ I have a 2013 A3 2.0 4 cyl DOHC (MFI) Premium 4dr Sportback with 68,000 miles ~ Today I stopped the car put it park with engine running approximately 7-8 minutes later the “P” gear indicator ligh… read more
vwtech0405
vwtech0405
VW Technician
Associate Degree
8,868 satisfied customers
I own a 2005 audi a8l 4.2 engine..water pump seized up and
i own a 2005 audi a8l 4.2 engine..water pump seized up and replaced it with a new water pump and changed the timing belt as well..as water pump was being replaced a bolt broke ( was told it was a stee… read more
Kevin
Kevin
workshop foreman /master tech/mot tester
0 satisfied customers
Having fuel distributor issues. the plunger valve i think is
Having fuel distributor issues. the plunger valve i think is my problem car was running good before i took it out and put it back in. but my main reason for taking it out was cause it was sticking and… read more
Matt
Matt
Engineer
Bachelor's Degree
567 satisfied customers
I have an Audi A8L and am trying to replace the rear brake
I have an Audi A8L and am trying to replace the rear brake pads. Is there a trick to expanding the brake calliper, to make room for the new pads?… read more
AudiGuru
AudiGuru
Vocational, Technical or Trade Scho
316 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x