Audi

Audi Repair Questions? Ask a Mechanic for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Audi
This answer was rated:

I have a 2002 A4 where the power windows will not go down (nothing

happens when any of the...
I have a 2002 A4 where the power windows will not go down (nothing happens when any of the door switches are activated). Also at the same time the drivers door will not lock with the rest of the doors with the remote key. I checked the fuse panel and the the fuses look OK. The car manual references a circuit breaker for the power windows - where is it located? Are there any other fuses or relays that may have failed?

Any help in diagnosing this situation would be greatly appreciated.
Show More
Show Less
Ask Your Own Audi Question
Answered in 33 minutes by:
6/23/2009
Jake
Jake, Technician
Category: Audi
Satisfied Customers: 2,429
Experience: Over 30 years experience, 17 years with Audi, Factory trained
Verified

Hello,

 

Thank you for choosing "Just Answer" for your Audi query. Yes, I can help you.

 

These are all functions of the central locking system.

 

This year/model is susceptible to water intrusion into the Central Locking / Anti-theft control module. I recommend you go into the trunk remove the panels or trim to access the right rear corner below the right tail light assembly. There you should find the control module. Inspect for water and or corrosion on the electrical connecters. Typically what happens is the seal at the taillight fails (previous collision?) and water gets in. If this is the case you may have luck taking the controller apart, drying it, and cleaning the electrical contacts. If it has been like this for awhile you may need to replace the unit. Be sure and water test the trunk before returning the vehicle to service.

 

If you do not find water intrusion to be the cause of your concerns, the controller's on board diagnostics should be scanned for trouble codes and the diagnosis would proceed as indicated by the trouble code(s) retrieved. I would normally do this as part of my initial inspection, but realize you likely do not possess a capable scanner to access the system.

 

I hope that I have answered your questions and addressed your concerns. Should you have any further questions for me, please do not hesitate to ask.

 

Positive feedback, referrals and bonuses are always APPRECIATED! If you accept MY answer please click on the "ACCEPT" button by THIS answer.

 

Thank You!

Jake "THE AUDI DOCTOR"

 

 

 

 

 

Ask Your Own Audi Question
Customer reply replied 8 years ago
I did scan and after roughly six scans the scanner code was 1043 but the scanner book I have does not have any codes that start with 10. Do you know what this code number would mean.

When you say take apart the controller is this a tricky process? I also assume that I should just air dry the controller.

Do you have any idea what a new controller would cost and whether a dealer is the only place to buy one?

Minnesota winters can be hard on anything.

PS - I also get very poor reception on my Bose radio and am contemplating installing a roof antenna instead of the windshield antenna - are there any tricks to removing the radio so I can access the antenna input?
Customer reply replied 8 years ago
I did send a follow-up reply but have not heard back yet. I have no problem paying the agreed upon amount if I get a good second reply.
Thanks,

Sorry for the delay. My online service is down and can't look up the code. I will opt out, perhaps one of the other experts like Audiguru can assist you. Audiguru did point out that I gave the wrong location for the control module. In 2002 the control module was moved under the carpet on the driver's side.

 

Thank You and sorry again for the delay.

Jake

Ask Your Own Audi Question
AudiGuru
AudiGuru, Master Guild Audi Technician
Category: Audi
Satisfied Customers: 371
Experience: Master Guild Audi / Master ASE Tech incl. L1 Advanced Level Diagnosis
Verified

Thank you Jake for the referral.

 

I will start with the antenna issue.

Look for cracks in the antenna and replace with updated part.

Pull down the rear part of the headliner. It is just clipped in.

Model Old Part No:------ New Part No:

8E5 035 225D ----------- 8E5 035 225S

8E5 035 225B ----------- 8E5 035 225P

graphic
View Full Image

Now for the module.

The fault you posted does not come up as a valid fault.

Now if we expect water then you need to pull up the front carpet in front of the driver seat and check. Start by removing the fuse box cover on the side of the dash. then Unclip the small trim piece that is in the same area of the cover on the A pillar. Next remove the lower A pillar. There is a small cover in the side. Remove the cover and the screw behind it. Next pull up the lower trim. Remove the left dead pedal. fold up carpet. You will see a black box. The module is in there. Check for water damage and get back to us.

AudiGuru
AudiGuru, Master Guild Audi Technician
Category: Audi
Satisfied Customers: 371
Experience: Master Guild Audi / Master ASE Tech incl. L1 Advanced Level Diagnosis
Verified
AudiGuru and 87 other Audi Specialists are ready to help you
Ask your own question now
The antenna is on the back window. There is a long trim panel on the back of the headliner. Just pull that down.
Ask Your Own Audi Question
Ask AudiGuru Your Own Question
AudiGuru
AudiGuru
AudiGuru, Master Guild Audi Technician
Category: Audi
Satisfied Customers: 371
371 Satisfied Customers
Experience: Master Guild Audi / Master ASE Tech incl. L1 Advanced Level Diagnosis

AudiGuru is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

AudiDoc

AudiDoc

Independent Audi Shop Owner

1,695 satisfied customers

I've been working on Audis since I was 18 and own an independent Audi repair and performance shop

Matt

Matt

Engineer

569 satisfied customers

Mechanical Engineer with 20 years experience in the auto industry, 8 yrs in formula 1 engine testing

Chris (aka - Moose)

Chris (aka - Moose)

Technician

351 satisfied customers

16 years of experience

Mike Kelly

Mike Kelly

Audi Mechanic

264 satisfied customers

17 years experience as a auto mechanic, foreign and domestic.5 years running my own repair business.

Tim Mohr

Tim Mohr

ASE MASTER TECH

248 satisfied customers

30 YRS EXPERIENCE, FOREIGN AND DOMESTIC, GAS AND DEISEL

Michael Miller

Michael Miller

ASE Certified Technician

241 satisfied customers

ASE Master Technician. Audi certified, including R8 and TDI (clean diesel).

Quattro King

Quattro King

Technician

140 satisfied customers

ASE Master Certified, 20+ yrs European experience

< Previous | Next >

Related Audi Questions
I have a 2001 Audi A4 1.8T AWM. Oil pressure light comes on
I have a 2001 Audi A4 1.8T AWM. Oil pressure light comes on when cruising exactly at 1800 RPM...no other RPM... … read more
vwtech0405
vwtech0405
VW Technician
Associate Degree
8,868 satisfied customers
I have to change an audi door control module driver side. A4
I have to change an audi door control module driver side … read more
Eurocar Inc
Eurocar Inc
Master Audi/VW Tech
Associate Degree
1,773 satisfied customers
I have a 2007 Audi A6 S-Line with the 4.2. It seems to be
I have a 2007 Audi A6 S-Line with the 4.2. It seems to be loosing coolant. A couple times the coolant was boiling as well but the temp gauge was fine didn't show hot. Showed normal operating temp… read more
Chris (aka - Moose)
Chris (aka - Moose)
Technician
Vocational, Technical or Trade School
351 satisfied customers
I have a a 2009 Audi a8l with a mysterious internal coolant
I have a a 2009 Audi a8l with a mysterious internal coolant leak … read more
vwtech0405
vwtech0405
VW Technician
Associate Degree
8,868 satisfied customers
2006 audi a6 3.2fsi cranks over but wont start, seams to be
2006 audi a6 3.2fsi cranks over but wont start , seams to be flooding out , no codes, if i unhook the fuel from the engine it sounds like it is trying to start, new plugs … read more
Chris (aka - Moose)
Chris (aka - Moose)
Technician
Vocational, Technical or Trade School
351 satisfied customers
Coolant leak. Timing belt water pump and t stat just done
Timing belt water pump and t stat just done coming from housing need some insight into how the gaskets go back … read more
Eurocar Inc
Eurocar Inc
Master Audi/VW Tech
Associate Degree
1,773 satisfied customers
My audi will not idle, it go up and down on the rpm gage.
my audi will not idle, it go up and down on the rpm gage … read more
David Craig
David Craig
OWNER/MECHANIC
Associates
4,429 satisfied customers
My a8 engine light is on. It was diagnosed as being an
it was diagnosed as being an invalid lean fuel mixture condition and I was advised I needed a software update because the tolerance setting was incorrect. it runs fine. … read more
Dan
Dan
Automotive Technician
Vocational, Technical or Trade Scho
25 satisfied customers
AUDI A7 2012 WONT START SINCE WATER INTO THE FLOOR? WHAT
AUDI A7 2012 WONT START SINCE WATER INTO THE FLOOR? WHAT MODULES ARE IN THE FLOOR THAT COULD CAUSE THIS? … read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
2007 audi a4 2.0 turbo. Send instructions on changing timing
2007 audi a4 2.0 turbo. Send instructions on changing timing belt. Is water pump part of this change?… read more
kyle swart
kyle swart
Certificate Of Completion, Automotive Technology
157 satisfied customers
MY CHECK ENGINE LIGHT CAME ON, I WENT TO AUTO ZONE AND THEY
MY CHECK ENGINE LIGHT CAME ON, I WENT TO AUTO ZONE AND THEY HOOKED UP A COMPUTER AND SAW THAT MY O2 SENSORS NEEDED TO BE REPLACED SO I SAID I WOULD FIX IT IN 3 DAYS ONCE IM READY... SO THE CAR WOULD J… read more
Kevin
Kevin
workshop foreman /master tech/mot tester
0 satisfied customers
Rear window 2005 A4 Cabriolet. Window only goes 1/2 up. Rest
Rest Window only goes 1/2 up. Florida car now freezing in Ohio. I think it maybe anti pinch needs reset… read more
vwtech0405
vwtech0405
VW Technician
Associate Degree
8,868 satisfied customers
I have an Audi 2013 Q7 3.0T and I am interested in details
Hi I have an Audi 2013 Q7 3.0T and I am interested in details of how Audi does their oil changes. I noticed that they pumped the oil directly from a barrel on wheels into the car. 1. How do they know … read more
vwtech0405
vwtech0405
VW Technician
Associate Degree
8,868 satisfied customers
I just had the oil changed and then new tires put on, right
I just had the oil changed and then new tires put on , right after I got on the freeway and it would not shift up. I put it in manual and could shift up put back to auto and it was ok. but did it agai… read more
kyle swart
kyle swart
Certificate Of Completion, Automotive Technology
157 satisfied customers
2010 a5 2.0 misfires all cyl and massive amounts of oil in
2010 a5 2.0 misfires all cyl and massive amounts of oil in intake foiling plugs. Pcv has been changed with 3 different valves no change timing has been checked 2x compression is 140. … read more
Peter Bagley
Peter Bagley
master technition
Vocational, Technical or Trade School
1,017 satisfied customers
I have a 2004 Audi a6 2.7t quattro positive deviation no
I have a 2004 Audi a6 2.7t quattro positive deviation no check engine light I originally had egt codes with the positive deviation and I fixed that and I can clear the code but when I drive it it spoo… read more
Eurocar Inc
Eurocar Inc
Master Audi/VW Tech
Associate Degree
1,773 satisfied customers
I have a 2008 Audi with ~166,000 miles on it. My light lit -
Hi. I have a 2008 Audi with ~166,000 miles on it. My idiot light lit - coolant - about 2-3 weeks ago I put some antifreeze in it a couple of times...about 1 pint per week for about 2 weeks. now my hea… read more
Kevin
Kevin
workshop foreman /master tech/mot tester
0 satisfied customers
Audi is telling me I need to use their Continental Cross
Audi is telling me I need to use their Continental Cross Connect LX sport tire which has an AO on it, instead of the regular Cross Connect LX sport on my 2015 Q5 TDI prestige. Audi's is at least $50 m… read more
Kevin
Kevin
workshop foreman /master tech/mot tester
0 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x