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How old is it?Customer: 2013 rs26lmdbp JA: How long has this been going on with your refrigerator?Customer: need a ice spouse JA: Anything else we should know to help you best?Customer: yes freer will not get cold.need a ice spouse so that the ice will go into cup.Answer Summary
I am reviewing it and will respond in a moment. OK the unit is likely running low on freon, check and make sure the condenser is clean. Check that out and see what you find and get back to me!All I ask is to PLEASE use the RATE and SUBMIT button in the upper right or left corner of your page for me.
Answered in 21 minutes by:
3/28/2020
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 24,468
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
VerifiedThank you for your question. I am reviewing it and will respond in a moment.
OK the unit is likely running low on freon, check and make sure the condenser is clean. If it is then remove the back panel inside the freezer section and check the evaporator coil. If only part of it is frosted and not the whole thing, the rest being bare aluminum then you have a freon leak. If that is the case the fix is too expensive for the unit and I would start looking for a new one. Note the refrigerator section often will maintain temps still because there is enough freon to get to 37 degreees, but not enough to get to 0 degrees. Check that out and see what you find and get back to me!
All I ask is to PLEASE use the RATE and SUBMIT button in the upper right or left corner of your page for me. That will allow you to come back anytime for FREE to me for any followup questions on the issue. Thank you
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 24,468
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
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