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Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z., Home Appliance Technician
Category: Appliance
Satisfied Customers: 104059
Experience:  11+ years being an appliance technician with factory training.
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I have a Samsung Refrigerator model RS22HDHPNSR that has an

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I have a Samsung Refrigerator model RS22HDHPNSR that has an FF code displayed and is not cooling.
JA: How old is your Samsung fridge?
Customer: 5yrs
JA: How long has this been going on with your Samsung refrigerator? What have you tried so far?
Customer: since last night
JA: Anything else we should know to help you best?
Customer: no

Good afternoon. My name is Tyler ,and I'll be assisting you with your appliance today. Please give me a moment to review your question.

The FF means you're in demo mode. To exit demo mode, press and hold the POWER FREEZE and FREEZER buttons together at the same time for 5 seconds. The touchpad is very sensitive so if it doesn't work the first time, keep trying. If you're a split second off and don't push them at the exact same time, it won't work.

 

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Customer: replied 13 days ago.
I think it worked! Thank you.

No problem and glad to help!

Tyler Z. and 2 other Appliance Specialists are ready to help you