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How do I test a lid switch if it's good or not, today, yes,
just need to know if the switch is ... view full 08 August 2018 09:49Tyler Z. Tyler Z. Appliance Technician Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.08 August 2018 09:50Tyler Z. Tyler Z. Appliance Technician Do you happen to have a full model number located on a sticker below the lid tucked down underneath (not on the lid itself) by the hinges? It's really difficult to see because they try to hide it.08 August 2018 09:54Model number WTW4950XW2 08 August 2018 09:57No thanks just explain and I can go from there 08 August 2018 09:59Just need to know which wires to check and what I should see 08 August 2018 09:59Tyler Z. Tyler Z. Appliance Technician OK so on this model, the lid switch can not be tested. It has a PTC sensor inside the latch which communicates with the main control board. It's not a simple contact switch to test like older washers. The board is the only the only thing that can read the latch which is why if you get an error with the latch what will happen is the latch will lock, unlock, relock, unlock and then start flashing the lid lock light if the latch is bad. If that is happening then the latch is bad.08 August 2018 10:02No the it doesn't latch unlatch and the light doesn't flash 08 August 2018 10:07No the latch doesn't lock unlock relock unlock and the light doesn't flash 08 August 2018 10:08Tyler Z. Tyler Z. Appliance Technician OK so what is the problem with the washer then? Why do you think the latch is bad?08 August 2018 10:09It fills then nothing happens 08 August 2018 10:10The green light is on and the red light is on 08 August 2018 10:13Tyler Z. Tyler Z. Appliance Technician OK perfect. So I just want to start by saying if I was in your house, I'd go through diagnostics and see what error code you're getting, but I've tried to explain how to do this to many people and for some reason they just can't get the sequence to work. So by far, the most likely thing that will cause this issue is your actuator failing which is the part that shifts the washer into wash mode or spin. To access the actuator you need to unplug the washer, tip the washer backwards, and remove the 2 screws going into the plastic cover near the back left corner. That will allow you to access the motor and the actuator to the right of the motor. Remove the screws going into the actuator and replace the actuator. Below is a link to the part you'd need to order for your model.CLICK HERE for part as well as video at bottom of link that shows you how to replace the part.Now, if you wanted to give it a shot and see if you can pull up an error code, here is the sequence you'll need to go through to display the error code.1. Be sure the washer is in standby mode (plugged in with all indicators off). (press and hold the start/cancel button for 3 seconds to turn everything off if the lid lock light is flashing that is OK)… read more
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Model # XXXXX The washer was in the middle of a wash
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I have a kenmore washer (model #110-24642300) that we purchased
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