Need appliance repair help? Ask a technician for answers ASAP
Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Sorry to hear that you are having this trouble. I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question if you are still needing help that is?
Sorry to hear that you are having this trouble. The site is going to send an automatic phone call offer, it is not from me please disregard the offer. I am not available via the phone. Have you tried unplugging your appliance for 5 minutes to do a hard reset yet? If unplugging is not easy to do turning off the breaker for 5 minutes does the same thing.
I apologize, I am not sure why none of the other Experts may have chimed in here, however I had come online and when you posted about it sitting for over 12 hrs it popped your question to the top of the que and so I jumped right in since I am currently online so you didn't have to sit for much longer.
I totally understand and no offense taken at all. I understand wanting things taken care of in a timely manner. Hopefully this does work, will be standing by
checking in with you before I head out for the evening, its after 1 am my time now sadly.
does the oven start to heat at all? Anything start glowing?
Did you see my reply above? 29 Dec 2019 1:24am
what exactly is flashing? The time? Lights? Anything in particular that is lighting? I am wondering if only one of the elements is coming on and the other is not. This could cause this to happen but of course to know for sure would require testing of the element with a multimeter and some dissasembly, is this something you will be willing to do?
my apologies for the misunderstanding so yes that certainly should not be happening. It sounds like the problem is within the control board and the control board needing to be replaced. So it certainly needs to be serviced. Of course this is something that is covered under warranty however of course given the unit is brand new you should not have to be dealing with this but sadly its whats going on.
so the number above I Sent did it not come through?
sorry yes that is number you will want to call to have it serviced under warranty