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Austin
Austin, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9087
Experience:  Factory Certified Technician
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My clothes dryer is not working. Model DV665J. There appears

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My clothes dryer is not working. Model DV665J. There appears to be no power. Checked the outlet and it has power.
JA: What device is not powering up?
Customer: Clothes dryer
JA: How long have you had your DV665J?
Customer: More than 10 years
JA: What have you tried so far?
Customer: Just checked the outlet. Have unplugged dryer for 5 minutes and plugged it back in.
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: No
Hello I would be happy to help
Customer: replied 1 month ago.
Great
Does the light inside go off when you push the door switch
Customer: replied 1 month ago.
The light does not go on
Have you checked power to the dryer
Customer: replied 1 month ago.
The outlet has power
Ok thanks. Is the control panel responding at all
Customer: replied 1 month ago.
No. It doesn’t light up
Ok thanks. With my experience, the control board is faulty unfortunately and will need to be replaced
You will need to order and replace this part number MFS-DV665-00
It is located behind the knob
Customer: replied 1 month ago.
I thought so. Thank you
You are welcome. I'm sorry for your trouble. If you need any more information or help let me know. My username is ***** ***** you have a great day. Please don't forget to rate
You can still message me after you accept the answer if you need any more help. Please give me a good rating
All you have to do is accept the answer. There should be stars in the top left or right corner of the screen to rate me and accept the answer
Austin and other Appliance Specialists are ready to help you
Customer: replied 1 month ago.
Ok thanks
You are welcome! Please don't forget to rate me