Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

My Kenmore refrigerator says cooling off on the door. Is…

My Kenmore refrigerator says...

My Kenmore refrigerator says cooling off on the door. Is there any way to fix it?

Contractor's Assistant: Can you guesstimate how old your Kenmore is? And just to clarify, what's the exact model?

Customer:(###) ###-####

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

What does "cooling off" mean?

Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 minute by:
7/12/2018
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,504
Experience: 9+ years being an appliance technician with factory training.
Verified

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Ask Your Own Appliance Question

Cooling off literally means the cooling was turned off so the refrigerator won't run. To turn cooling back on, just press and hold the Measured Fill and Lock buttons together at the same time for 5 seconds and that should remove the message.

I hope I have earned a 5 star rating. We are on the honor system here. Please remember to rate my service by selecting a star at the top or bottom of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,504
Experience: 9+ years being an appliance technician with factory training.
Verified
Tyler Z. and 87 other Appliance Specialists are ready to help you
Ask your own question now
Customer reply replied 10 days ago
thank you, ***** ***** great.

Awesome! Glad to hear it.

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,504
88,504 Satisfied Customers
Experience: 9+ years being an appliance technician with factory training.

Tyler Z. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,504 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,457 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
My re. My refrigerator says cooling down model 10651143112.
My re JA: I'll do all I can to help. How long have you been dealing with this? Customer: My refrigerator says cooling down model***********JA: What's the make and model of the fridge? And can you gues… read more
Joel Swenson
Joel Swenson
High School or GED
4,033 satisfied customers
My kenmore elite refrigerator model number 10651172310 has a
My kenmore elite refrigerator model number***********has a reading in red on control panel saying cooling off the refrigerator and freezer are getting warm what's going on I had my hand on the panel t… read more
Appliance Tech Dave
Appliance Tech Dave
Vocational, Technical or Trade Scho
1,116 satisfied customers
My kenmore elite refrig,. led display shows cooling off
my kenmore elite refrig,. led display shows cooling off message, what does that mean … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,504 satisfied customers
24 cubic ft Kenmore freezer not cooling. Gas chamber quite
24 cubic ft Kenmore freezer not cooling. Gas chamber quite hot (seen as evidence of power supply) Temp control clicks on/off at ambient internal temp. So what is needed to fix. Alternately who can fix… read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,159 satisfied customers
I have a Kenmore refrigerator 795.71033.010. The fridge is
I have a Kenmore refrigerator 795.71033.010. The fridge is not cooling. The voltage going to the compressor out of the drive unit is 120 volts and never changes. How do I determine if I have a problem… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,457 satisfied customers
My Frigidaire all refrigerator stopped cooling completely.
My Frigidaire all refrigerator stopped cooling completely. Repairman diagnosed faulty circuit board and replaced it at a cost of $400. He said it was fixed and left-- 3 hours later, it was 81 degrees … read more
Master Tech
Master Tech
Vocational, Technical or Trade Scho
13,225 satisfied customers
I have a Sears Kenmore refrigerator with no freezing
I have a Sears Kenmore refrigerator with no freezing compartment. The compressor runs periodically with the temperature setting on full but does not cool the refrigerator down as it should. The bottom… read more
Master Tech
Master Tech
Vocational, Technical or Trade Scho
13,225 satisfied customers
I have a kenmore elite it says cooling off, Kenmore elite,
I just want to know this message means the refrigerator going to out… read more
Nolan Rettig
Nolan Rettig
Service Technician
High School or GED
326 satisfied customers
On the side by side refrigerators can the doors be set with
On the side by side refrigerators can the doors be set with zero clearance so one side can sit against a wall? My old Frigidaire was that way. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,504 satisfied customers
I HAVE A KENMORE ELITE 795 SERIES FRIG COMPRESSOR RUNING, NO
I HAVE A KENMORE ELITE 795 SERIES FRIG COMPRESSOR RUNING, NO EVAP FAN AND NO COOL. i RAN TEST MODE ON PCB AND FANS WORK AND COMPRESSOR WORKS NO CODES IN SYSTEM. … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,220 satisfied customers
My Kenmore refrigerator was on its side during a move
My Kenmore refrigerator was laid on its side during a move and now doesn't cool. It does run. I've unplugged it for 48 hours then re-plugged it but no cooling. Any other suggestions?… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,504 satisfied customers
i have a subzero 550. In 2/11 technicians did a deep clean
i have a subzero 550. In 2/11 technicians did a deep clean and added freon, replaced the evaporator fan motor and the compressor relay (fridge wasn't cooling). Over the last couple of days i notice fr… read more
Jason
Jason
Regional Service Manager
Associate Degree
403 satisfied customers
My refrigerator has an error on the panel ER FF. The refrigerator
My refrigerator has an error on the panel ER FF. The refrigerator section does not seem cool enough. It is model 795277542600 the Kenmore Elite.… read more
Master Tech
Master Tech
Vocational, Technical or Trade Scho
13,225 satisfied customers
I have a yr old Kenmore Elite Refrigerator/freezer. (French
I have a yr old Kenmore Elite Refrigerator/freezer. (French Door type) I have a digital screen in front of frig that is also for water dispensing. I came home from vacation to find that the doors were… read more
hitechapp
hitechapp
Vocational, Technical or Trade Scho
114 satisfied customers
I have a Kenmore 50593000 side by side fridge. The refrigerator
I have a Kenmore 50593000 side by side fridge. The refrigerator side started to warm up this past summer. I thought nothing of it because the lower door cam was worn and the door would not always seal… read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,159 satisfied customers
I have a Kenmore Elite Trio, Bottom freezer refrigerator, model
I have a Kenmore Elite Trio, Bottom freezer refrigerator, model # XXXXX that was purchased in September 2003. The unit is no longer cooling, but the fan is running. You can hear the compressor clickin… read more
Chas
Chas
Master Appliance Repair Technician
Vocational, Technical or Trade Scho
9,421 satisfied customers
Our 12 year old upright freezer is icing up badly on just the
Our 12 year old upright freezer is icing up badly on just the top shelf, the others are not cooling at all, what is causing this and can it be fixed.… read more
Mike
Mike
Owner
Vocational, Technical or Trade Scho
17,625 satisfied customers
My Kenmore home refrigerator broke down the other day. The
My Kenmore home refrigerator broke down the other day. The freezer(the left side) is still intact and cooling, but the actual refrigerator(the right side) is not cooling at all. When I open the door o… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x